On hold

[Cheggy]

Hi, my money is on hold, buyer recieve shipment 3 days ago? What is going on?

[sharpiemarker]

@Cheggy 

Did you add tracking to the transaction? Is the tracking at “Delivered” status? If carrier do not update to “delivered” on tracking, that could delay release to 21 days.

Or ask buyer to confirm receipt:

1. Click Activity at the top of the page.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

***Not all purchases require receipt confirmation.

[judyvu88]

me too , your money available right ?