No limitations, Can’t send out, Can’t withdraw to bank

Dahghostblogger
New Community Member
Hi I’m unable to withdraw money to my account or send out. I have no issues. Or does an open case cause this? I used to do all of these before?
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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi @Dahghostblogger

 

Welcome to the PayPal Community Forum and thank you for your post. 

 

I am aware you have checked to see if you have any account limitations. However, you can view any limitations on your Resolution Center when you select 'Go To Account Limitations'. Also, check here to see if you need to confirm your identity by following the steps listed here: How do I confirm my identity? (CIP) (paypal.com)

 

It is important to ensure the bank account you are withdrawing to has your own name registered to it and is confirmed. More information can be found here: How do I confirm my bank account? (paypal.com)

 

This could also be a security block. I would suggest waiting for 72 hours before trying to withdraw your balance again. After 72 hours, please try and withdraw your balance via the PayPal website rather than the app. Please also avoid using any VPNs. 

 

If this does not work, I suggest contacting our customer service team directly. 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

 

You can also contact us via Facebook PM or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal 

For Twitter: @AskPayPal

 

I hope this helps, have a nice day! 

Rebecca 

 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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