Never have i had such a **bleep** terrible customer experience than with PayPal

gunnah
Contributor
Contributor

I've added 6 separate cards to my PayPal, not a single one of them is suitable for transferring funds into.  6 different cards!!!! What the **bleep** is a suitable card?

 

Tried the bank account router.  2 sperate accounts each on of them never received the deposits PayPal apparently credited to them.

 

This is a joke right?  C'mon i use your service and you charge a fee and i can get access to my money.  **bleep**?

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3 REPLIES 3

PayPal_JonK
Moderator
Moderator

Hello @gunnah

 

Welcome! Thanks for joining the PayPal Community Forum. I'm sorry to hear you've run into some difficulty transferring funds out of your account. I can understand how frustrating it can be not being able to access your money. Even though it's not a payment decline, I'd recommend trying the steps in the following Help Center article: Why was my payment declined?

 

If those don't work, please feel free to reach out to our Customer Support teams for assistance

 

 - Jon K


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gunnah
Contributor
Contributor

Seriously?  Did you not read my post?  Why point me to a page that tell me to do EXACTLY what i already tried and didn't work.

 

And call Customer service?  Have you ever called PayPal customer service?  I'd rather shoot myself in the face.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gunnah 

 

As a paypal employee I doubt he has to phone himself !!!

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

So try one of these before you shoot yourself.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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