Money on hold

Gitasari
Contributor
Contributor
I asked for refund of my purchase. The seller said he already send me refund, but he also said that the money on hold. When i ask for his refund invoice, he didnt give me. Can i get the invoice from that refund process from Paypal?
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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi @Gitasari 

Thanks for your post and welcome to PayPal community!

I understand you are looking for a invoice for the refund sent to you. When a refund is sent to you a notification will be sent from our end. You can find more information by checking this article

I hope this information was helpful!
Shantha

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