Money is ON HOLD - How to release it.

[RayLeiter]

A friend sent me money and its ON HOLD; I can't figure out how to access it. I want to send the money that is ON HOLD to my bank account.

[kernowlass]

@RayLeiter 

If its on hold (and not just a pending echeque), then its because she did not use the friends/family option but sent it as a payment for goods/services and so paypal saw you as a seller and applied the hold as per link.

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

[RayLeiter]

Thanks for your help;

I am lost. I have only ever used PayPal to pay for things I have purchased.

When I click on "Activity", I'm shown the transaction: Name of person who sent money and amount and it shows "on hold".

Then I'm also shown this:

"You have successfully updated shipment information. You’ll get your money within 1 day of delivery."

Since it says "... within 1 say of delivery.", I'm thinking, how is delivery indicated and by whom.

In theory, I am the person receiving something (in this case funds), so how would I indicate delivery?

I did indicate "completed" somewhere in the multitude of web pages.

Ray

[kernowlass · Accepted solution]

@RayLeiter 

Read the link i posted for you.