Anyone who can help me...my account was permanently limited.. for almost 2yrs and its more than 180 days.. i have 8000pesos in there.. i cant withdraw it.. cause i lost the card i link in there... And now paypal wont let me link another card to it.. please help me
If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.
If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.
Paypal also may request further documentation from you before you can withdraw those funds.
Your best option is to contact customer services and ask them to link a card for you.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
Sir i understand what you have said.. and i appreciate those guidelines.. But now i cannot log on to my paypal... Paypal said i need to call them.. but i do not have enough credits or money to spend a call from U.S as im only a poor student Filipino.. And i need that money for my school bills...
