If I receive a refund from PayPal for goods not received does the seller pay those fees?

Kirsten70
Contributor
Contributor
Who pays for a refund? Do PayPal get the money back from the seller?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kirsten70 

 

If you are issued a full refund from a merchant or seller then you get the full amount.

However the seller does not get the fee returned as part of any refund that they make so they still pay the fee to paypal for processing both original transaction and the refund.


Advice is voluntary.
Kudos / Solution appreciated.
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