I used the top up feature on my PayPal Balance before completing the bank confirmation first

[FL2004]

I wanted to top up my account but I needed to confirm my bank first and after I gave them my IBAN I was shown the details which were needed to tranfer the money. I sent to PayPal's IBAN the money, making sure that both my Revolut and my PayPal had the same name and whilst my revolut shows the transfer as complete, I haven't recieved the money in my PayPal Balance and furthermore I still don't have recieved the confirmation deposits in my bank. How long could it take to recieve the money in my bank's statement and also after the confirmation will the money be added to my balance or is it lost?

[PayPal_RebeccaN · Accepted solution]

Hey @FL2004, 

Welcome to the PayPal Community Forum and thank you for your post! 

The funds should appear in your PayPal balance within 3-5 business days. If 14 days have passed and you are still unable to see this transfer, I would suggest contacting your bank in order to trace this top-up. 

I hope this helps, enjoy your day! 

Rebecca 

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