I sent money via bank but I had unmatching names with bank account and paypal account.

Jan184
Contributor
Contributor
I sent money via bank but I had unmatching names with bank account and paypal account. How I get my money back?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jan184 

 

If it fails to transfer it should bounce back to your paypal balance, allow 14 days and if no sign contact customer services for a trace.


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Jan184
Contributor
Contributor
@kernowlass Thank you for your answer. I mean I sent money from bank to Paypal. What happens in that case?
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PayPal_Ayesha
Moderator
Moderator

 Hello @Jan184,

 

Thank you for the post and welcome to our community forum! Thanks @kernowlass.

 

I understand your concern about adding funds to your PayPal account. In general, the funds should appear in your PayPal balance within 3-5 business days. If the bank account details doesn't match with the same as your PayPal account, the transaction would be reversed back to your bank account. In this case, you can certainly reach out to your bank for further assistance.

 

Hope this helps,

Ayesha


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