I'm trying to pay for a purchase but my bank account isn't showing up as a payment option

albertson1029
New Community Member

I'm trying to pay for a purchase but my bank account doesn't show up as a payment option. It keeps asking me to link/use a card to complete the purchase as if I never linked a bank account to my PayPal. I've made purchases and used my bank info before so I don't understand why it's not showing up for this one.

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1 REPLY 1

kiran55
PayPal Employee
PayPal Employee

Hello @albertson1029 ,

Thank you for posting in Community. I am sorry to know that you are facing issues while making a purchase on your PayPal account. Please be advised that sometimes there are technical glitches on PayPal website. Please try after a few hours in a different browser after clearing cookies and caches from your system. It should be working fine. 

Thanks.

Kiran

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