I got charged more than the amount that appeared on the receipt.

temp20220601a1
New Community Member

Hello  I got charged more than the amount that appeared on the receipt. What should I do? Can I get the extra charge without refunding the whole amount? 

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1 REPLY 1

PayPal_MariaI
Moderator
Moderator

Hello, @temp20220601a1!

 

Thank you for your post and welcome to the Community! 

 

I'm sorry to hear you got charged more than the amount you should have paid. Please keep in mind you can file a dispute within 180 days of purchase. You will be able to contact the seller and request a refund through PayPal. If you click on this link, you can find more information about disputes and PayPal Buyer Protection: https://bit.ly/3mdqyyc. 

 

I hope this helps. 

María. 

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