I cannot receive refund.
AxOgecca
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-26-2022
08:57 AM
I received a refund, which I paid in UAH, but the refund was in RUB. Due to the situation in the country, I cannot receive a transfer in RUB to the card. Will PayPal convert RUB to UAH to send a refund to my card? I paid in UAH. My bank support said, that - if refund will be in ruble, u will not receive it, if in UAH u will. What I have to do?
Labels:
- Labels:
-
Refunds
1 REPLY 1
PayPal_RachelK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-28-2022
07:40 AM
Hi @AxOgecca,
Welcome to the community and thank you for your post.
When a refund is issued, it is automatically sent back to the bank/card that was used to make the original transaction. If the refund is in a different currency to your card, the refund will be converted to that currency.
Typically refunds take 3-5 business days to process. Please keep an eye on your card statement to see the refund.
I hope this helps!
- Rachel
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Is my PayPal account complete if I only link a card, I do not have a US bank account in Wallet Archives
- Can't receive money (no receive button) on old account (Ukraine). in Wallet Archives
- Otp doesn't receive in Managing Account Archives
- Can't add any info to brand new business account. in Managing Account Archives
- No longer getting email notifications about payments received? in Managing Account Archives