How do I stop an automatic donation

Quqki
Contributor
Contributor

How do I stop an automatic donation payment?

I sent a donation from my paypal account but it is not to Recent activity?

I want to block this email but it is not in the list?

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1 REPLY 1

PayPal_Sean
Moderator
Moderator

Hello @Quqki, thank you for posting,

 

Here’s how to cancel a preapproved payment like a subscription or billing agreement:

  1. Click Settings at the top of the page.
  2. Click Payments.
  3. Click Manage automatic payments.
  4. Select the merchant's name or email address.
  5. Click Cancel.
  6. Click Cancel Automatic Payments.
  7. Click Done.

Tips:

  • Remember to cancel the subscription at least one day before the next payment to avoid being charged.
  • You can’t reactivate a recurring payment after cancelling it.

 

If an issue persists, for safety and security, please contact our customer support team via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, chat or phone.

 

I hope this helps,

 

- Sean

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