Holds have an “available by” date by HOLD

[HopNotch]

So I’m having the same payment pending HOLD issue. I marked invoice as shipped and received the default “You’ll get your money within 1 day of delivery” message. When I look at same invoice under Activity tab it shows “Available by July 15” . Which am I to believe?

[Temp20220710C]

They hold money and skim interest off it. They will hold it as long as possible .. the longer they hold it the more money they make ... I'm on there facebook page and have a attorney looking into a class action lawsuit as we speak... I did not agree to paying fees and beeing scammed

[PayPal_Bindu]

Hello @HopNotch @Temp20220710C
 

Thank you for the post and welcome to our community forum!

I completely understand your concern about your funds on hold. When you receive a goods & services payment, the funds will be held by our standard 21 days hold. Delaying funds availability is a common industry practice we implement to help ensure the secure use of PayPal. Once you upload the tracking information in the transaction details page, we will automatically verify the delivery and release the payment within 24 hours right after the delivery. You can get the detailed information on how to release the payment on hold here.

I hope this information helps.

Bindu

[Muthoni-Ngei]

But the option to add a tracking information link is unavailable reporting ' ...experiencing problems'?

[PayPal_Bindu]

@Muthoni-Ngei Sorry for the trouble! Please try clearing cache/cookies and also try using a different browser or device to see if it works. You can also contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

I hope this helps, have a great day ahead!

Bindu