Hold transaction

[Laurie881]

My money is on hold from a buyer. I shipped the item out and added the UPS tracking info. How will PayPal know its delivered, so I can get my money

[kernowlass · Accepted solution]

@Laurie881 

I hope the funds are SHOWING in your paypal balance but on hold?

If so read the link.

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

If they are not showing at all but you relied on a paypal email telling you to send and provide a tracking number then sadly you may have been the victim of a scam.