Help with a withdrawal unfamiliar Company and finding their websites.

Bellathena
Contributor
Contributor

Is there anyway to find out what companies SHEN ZHEN SI DA is the billing name for? I have a 135.98 charge from May & can not figure out what it is! Please help me . Thank you  Also I would like to shut down my account if I am unable to find out what companies use this billing company and/or can't receive a reimbursement. How do I go about that?

Bellathena [removed]

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bellathena 

 

Why don't you use google search, takes 10 seconds to see what the company is.

I expect you may have purchased from one of these China based websites based on Facebook.  


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @Bellathena,

Welcome to PayPal Community Forum and thank you for posting!

I’m sorry to hear there’s an unrecognized transaction and I’m glad you contacted us. Before we progress further, have you checked to see if this is an unrecognized billing agreement payment? Here’s the help center article on how to locate your preapproved payment agreements and cancel the preapproved payment agreement.
 

If you still do not recognize the transaction and want to report it as unauthorized, please make sure you update your password & security questions and report any unauthorized activity to us. Don’t worry, we offer protection for confirmed unauthorized transactions. We may take up to 10 business days to review any unauthorized claim and we’ll send you an update via email.

Here's how to report potential fraud.
Here's how to report a billing issue.

I hope this information helps,
Ayesha
 


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