Help receiving funds

Almalfr
Contributor
Contributor

I'm trying to accept a transaction but it tells me that I need to verify my account, I click on the link and it takes me to another page that says "Something isn't right. This page doesn't exist." It says payment received & my money is waiting. I'm on my Windows PC and it's from a Twitch donation.

I click the option to accept the transaction, then it takes me to another page saying 

 
You must be a Verified member to accept this payment. To accept this payment, please verify your account now. PayPal requires that accounts receiving payments from our PayPal Website Payments and Instant Purchase for Auctions features be Verified. This increases the security of the PayPal network and lowers your risk by completing one of the requirements of our Seller Protection Policy.

You can also refuse this payment and continue to receive payments using other features. But to ensure that you can always receive payments - verify your account today!
After clicking the Get Verified option it says "Something's not right. Page doesn't exist."
 
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3 REPLIES 3

PayPal_Jack
Moderator
Moderator

Hi @Almalfr

 

Thank you for reaching out to the PayPal Community. 

 

In order to begin to receive payments, it is necessary to verify your account.

 

In order to ensure that you can accept payments, please confirm your email address, as well as linking and confirming your bank account if you have not already done so. 

 

Once your account has been verified, you can begin to receive payments.

 

I hope this helps, 

 

Jack

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cmhb24
New Community Member

WHERE do i confirm this? i have been looking for link to confirm and there is none.

 

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