Hello @acovolk,
Welcome to the community forum and thanks for posting!
I'm sorry to hear about the trouble you've had recently with your account. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time. If the issue persist, kindly check the Resolution Center to see if you have received any notifications regarding your account status. Thanks @kernowlass!
Regards,
Ayesha
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