Guest Checkout Transaction Never Showed

Kanderson2
Contributor
Contributor

So I payed for a Driver's Ed service ($50) using guest checkout. I typed in all of my information(everything was correct) and I hit pay. But nothing came of it; like I got no email, no text message, it didn't even charge my bank.

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PayPal_RebeccaN
Moderator
Moderator

Hey @Kanderson2

 

Welcome to the PayPal Community Forum! 

 

If you did not receive an email with a confirmation of the payment and your bank/card was not charged, it sounds like this payment did not complete. 

 

I would advise reaching out to the merchant to confirm if they have received the payment but you may need to complete this payment again. 

 

Have a great day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_RebeccaN
Moderator
Moderator

Hey @Kanderson2

 

Welcome to the PayPal Community Forum! 

 

If you did not receive an email with a confirmation of the payment and your bank/card was not charged, it sounds like this payment did not complete. 

 

I would advise reaching out to the merchant to confirm if they have received the payment but you may need to complete this payment again. 

 

Have a great day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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