Generic error when im trying to buy something

[chapternight]

Hey, so long story short when i try to buy stuff online with my paypal balance, i cant. It doesnt let me, on every page it says ''We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method.'' and it pops this error:  genericError?code=UEFZTUVOVF9ERU5JRUQ%3D

and when i try to send money to someone it says: ''Sorry, we weren't able to complete your payment at this time. Please try again later. If you continue to encounter problems, please contact customer service''

I seriously dont know what to do i msged paypal support throught online chat and they said that my paypal is not limited and i have full access. I only have my real id on it no bank and no cards. But its not limited

If anyone knows how to fix this please  tell me it means alot

[kernowlass]

@chapternight 

Is your balance in the correct currency? Paypal can convert during checkout from a funded bank account or card BUT if its a balance you have to convert it first.

Second is it cleared and not pending?

Lastly have you done this >>>

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in one of the options listed.

[chapternight]

yes its clear and no pending everything is fine and still nothing...