Fraud Request

[VikasVVVP]

Dear Team,

I have received mail for $53 sent payment. Source is credit card.

But initially i didn't raised any request for the same.

As an when i clicked on cancel payment request, it takes me on another website which is not of Paypal.

Kindly assist what to do on immediate basis.

Thanks,

Vikas Parab

[kernowlass]

@VikasVVVP 

Sorry can't understand your question?

[VikasVVVP]

Dear Sir, I have received mail from PayPal, saying that sent payment request of $53 from your credit card. But actually I haven't raised such kind of request and also checked in application whether any action pending request is there or not. I just want to know why I had received such kind of notifications?

[kernowlass · Accepted solution]

@VikasVVVP 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity