Family member accidentally sent sum of money as business transaction

TraceyLouise10
Contributor
Contributor

hello, a family member accidentally sent me a large sum money as a business transaction, with a large fee. how can we now reverse this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TraceyLouise10 

 

Your only option is to contact customer services and request that they waive the fee as a goodwill gesture?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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