Charged wrong card

Chelsie38
New Community Member
PayPal charged card that was not set as my primary. How do I or can I change the payment form?
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Chelsie38,

 

Welcome to our community help forum and thank you for your post!

 

We understand your concern about the wrong payment method used for the transaction. Every time you make a payment from your PayPal account it goes through a series of filters to determine how much potential risk may be involved. Occasionally, we must change a payment method if the system noticed a pattern associated with risk. Payments cannot be modified or changed after a payment has been completed. We apologize for the inconvenience this has caused. 

 

Regards,

Bindu
 

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