Can`t make payment in ebay after choosing paypal - never ending wait

[Temp20230510B]

Hi.

If I choose paypal as payment method in ebay and try to make payment, I get never ending screen:

I tried Chrome and Firefox. Also cleared all history and cache. All seems to be good with bank card and no issues seen when I log into paypal. What more could I try?

[PayPal_Olivia · Accepted solution]

Hi @Temp20230510B,

Thank you for making your first post in the PayPal Community Forum, and welcome! I'm sorry to hear that you're seeing that wait when trying to make an eBay purchase. It looks like you've already tried clearing the cookies and cache in your browser and restarting the browser, and trying a different browser. It's possible that there is a bad cookie or some other impediment to the successful payment that will be removed by doing this, but that doesn't always resolve the issue.

Please reach out to Customer Service for more troubleshooting. 

I hope this helps!

Olivia