Can a Payment on Hold Be Cancelled?

ekelley06
New Community Member

I placed an order and when I realized the website where I placed my order wasn’t legit, I tried cancelling the order but to no avail. I hurried over to paypal and saw that my payment was on hold. Is there any way to stop that payment before the home is released?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ekelley06 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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