Before PP changed it's look & layout, I used to be able to make a change to a client's Recurring Payment (now called Subscription I think), and there was a message box at the bottom where I could explain why it had been adjusted. I can no longer see that space to write in. I had got as far as changing the payment amount but haven't clicked Save yet because I don't want to make the change without telling the customer why. Does the box appear after I click Continue?
For this situation, I would suggest you contact us to provide additional details. You can contact Customer Support, here. In the meantime, here's an article from our Help Center with additional information on subscriptions.
