Buyer received product but doesn’t have the confirmation option

Atomic19001
Contributor
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Posted on
‎Jan-13-2022 08:16 PM

Buyer received product but still doesn’t have the confirmation option on payment transaction.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor
‎Jan-14-2022 03:31 AM

@Atomic19001 

 

Did you mark the transaction as processed or shipped? If not do so and then they may get that option, if not you would have to wait 21 days if funds are on hold.


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Atomic19001
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‎Jan-14-2022 06:01 AM
Yes it’s marked as shipped
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