British Airways split payments

Hevs1
New Community Member
Had 9 pp payments come out today from British Airways. First time using PayPal with them and surprised to see the amount was split payments. Anyone else had that?
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PayPal_JonK
Moderator
Moderator

Hello @Hevs1

 

Welcome! Thanks for joining PayPal's Community Forum. I'm sorry to hear a recent transaction hasn't gone quite as you had expected. Normally, how a transaction is captured depends on the merchant. They'll usually only split up a transaction into different payments when there's multiple items per transaction or when they need to fulfill / ship separate items at different times. Were there 9 different tickets being purchased by chance?

 

Either way, my apologies for the confusion. If the end amount differs from what you agreed on, please don't hesitate to open a Billing Dispute through our Resolution Center. Best wishes on future transactions through PayPal!

 

 - Jon K


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