Bank not showing up as payment method

SideScroller1
Contributor
Contributor

As I tried making a payment on Buyee, I suddenly found out how my bank wasn't showing up as a payment method. However, I was initially able to use it to buy 4 stuff today until the problem occurred when I tried to buy a 5th thing. 

What is happening and what can I do to fix it? 

 

p.s. I also tried using Paypal on another site but this time it prompted me with "Please return to the merchant and choose another way to pay." to which I don't know if these problems are linked or not, please help. 

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PayPal_JonK
Moderator
Moderator

@SideScroller1, thanks for that update! If you only have a confirmed bank on file, that may be the issue. When you send a payment with a debit or credit card, it'll process instantly. However, when it processes with just your bank on file, it may process as an eCheck. Unfortunately, not all merchants accept eChecks as they take 3-5 business days to process in most areas. If you can add a backup funding source like another debit or credit card, that transaction may have a higher likelihood of processing. 

 

Apologies for any inconvenience this may present, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @SideScroller1

 

Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some road-blocks trying to make a payment with your bank recently. I understand how that can be a bit frustrating. Have you tried using your debit card attached to your bank as a funding source? Also, have you checked if your bank and your card are both confirmed? If that's not the issue, you may want to try the steps in the following Help Center article for a bit more guidance: Why was my payment declined?
 

I hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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SideScroller1
Contributor
Contributor

My bank is confirmed, yes. But since I don't have a card yet (since my bank apparently doesn't know how to provide me with one), my only option is to use my bank. 

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Solved

PayPal_JonK
Moderator
Moderator

@SideScroller1, thanks for that update! If you only have a confirmed bank on file, that may be the issue. When you send a payment with a debit or credit card, it'll process instantly. However, when it processes with just your bank on file, it may process as an eCheck. Unfortunately, not all merchants accept eChecks as they take 3-5 business days to process in most areas. If you can add a backup funding source like another debit or credit card, that transaction may have a higher likelihood of processing. 

 

Apologies for any inconvenience this may present, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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