Ally Bank not working with PayPal anymore?

NBbowler
Contributor
Contributor

In the last week and a half, I've had my Ally Bank account de-linked because it wouldn't pay out the money I sent, even though the money was easily there.  And now yesterday I saw in my bank account that there was a reversal from Paypal, even though the money was sent to me from someone who was paying for something that she couldn't get in another way.  That money hasn't returned to my PayPal balance yet, as it was just done yesterday, and Ally doesn't process payments on weekends. I called Ally about this, and they said there's some problem going between them and PayPal that they're trying to resolve, but I'm not getting told of any timetable for when it'll be fixed.

 

Meanwhile on the PayPal side of things, when I try to add my account back, I verify my identity and find the eligible account, but when trying to finalize it, I get the message "We aren't able to process your request right now.  Try again later!"

 

This is driving me (as well as many other Ally customers, from what I've heard) crazy.  Can someone tell me what the problem is, how it gets fixed, and what kind of timetable I'm looking at?

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22 REPLIES 22

NVader2000
Contributor
Contributor

Been a PayPal customer since forever. I opened an Ally Bank Checking account, and I was able to link my account with PayPal. However, I am not able to transfer money from my PayPal Balance as the Ally Bank does not show up as an option to transfer to. Ally Bank is set as my preferred and only linked account in PayPal. It has only been about 24 hours since I linked the account so maybe I will need to wait a bit before I can start transfers.

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JustcallmeV
Member
Member
I'm having this issue right now, I tried to do an instant transfer yesterday and PayPal said the transfer was successful, but it's not posted to my account, and I'm freaking out because that's a lot of money to just disappear.
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NBbowler
Contributor
Contributor
Depending on when you transferred it, it may have been past the cutoff time for same day transfer. Usually the time is 5 PM ET for it to show up by 7 PM ET. If not, it’ll be the next day. In the case of it being Friday, a weekend, or a holiday , it gets moved to the next business day. This was something I called about a while ago after having my main issue
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