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racepartsonline Contributor
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Message: Object doesn't support this property or method

I cannot get my USPS labels to print. In IE8 I get this, Message: Object doesn't support this property or method. Firefox and Chrome are just blank. I have uninstalled and reinstalled everything. Cleared every cookie and cache in the browser and in Java. I have tried tech support in eBay and Pay Pal and they both say that they have no idea of whats causing the error. It has been happening sporadically over the last few weeks and today it brought shipping to a standstill. Both eBay and Pay Pal tried to print the same label and could not. They both said they are going to have a specialist email me. :-/ 

racepartsonline Contributor
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Re: Message: Object doesn't support this property or method

It is only happening with international labels.

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surplusdealdude Volunteer Advisor
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Re: Message: Object doesn't support this property or method

How LONG is the item?

 

If you're using First Class Mail, the items cannot be longer than 24 inches - in some cases, even less.

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racepartsonline Contributor
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Re: Message: Object doesn't support this property or method

Using Priority Mail. Man Sad

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Dunaway Member
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Re: Message: Object doesn't support this property or method

Same problem here.  International Priority labels won't load on any browser, and tried on 4 computers.  But Paypal cares because... oh wait, no, they're silent.

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surplusdealdude Volunteer Advisor
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Re: Message: Object doesn't support this property or method

 


racepartsonline wrote:

Using Priority Mail. Man Sad


 

I hate to say this, but I don't have an answer, either.

 

I don't use Paypal shipping - I use endicia.  There are also options available at stamps.com.  Perhaps you should look into those alternatives.

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Dunaway Member
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Re: Message: Object doesn't support this property or method

Still not printing.  Domestic as well.  Details:

 

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; sbcydsl 3.12; YComp 5.0.0.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Timestamp: Fri, 13 Aug 2010 17:33:10 UTC

 

Message: Object doesn't support this property or method

Line: 59

Char: 6

Code: 0

URI: https://ibdswebp7-ext.pb.com/TranResponse/LabelPrinterScripts.js

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surplusdealdude Volunteer Advisor
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Re: Message: Object doesn't support this property or method

Well, I had no problem printing from endicia, so it's not the Post Office, it's Paypal.

 

You could phone Paypal technical support on Monday or you could just use someone else.

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JillHannah New Community Member
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Re: Message: Object doesn't support this property or method

Happy three months later! I'm having the EXACT SAME PROBLEM. Did you end up resolving this? Or did you have to void the label and go elsewhere?

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dewinc New Community Member
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Re: Message: Object doesn't support this property or method

Same Problem on all computers.  1/9/11  Has this been solved yet?

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