Email format change for Shipping confirmations

madkiwi
Contributor
Contributor

Anyone know why Paypal changed the way they generate the  "You created a shipping label with PayPal Multiorder Shipping" emails?

 

It used to come with a clickable link for the tracking information, but now they just give you the tracking number in plain text. The change occured on October 27th.

This annoys the heck out of me because I want to email this information to customers and I believe it is much more convenient for for my customers (and considerate) to include a link instead of just saying "here is your tracking number".

 

BTW, I hate trying to talk to the CSRs. They have no actual answers.

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