sending money to family

pepsi24
New Community Member

Anyone used the "free" if out of a bank account to send money to family members? My son tried to send to me and even though it says it is free if it comes out of a paypal balance or a bank account paypal wanted $9 to do it. I called cust serv and got nowhere. They said it was probably because his bank account and backup funding were not verified but both are.

Login to Me Too
1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Welcome to the boards!

 

Did your son select the "Personal Payment" option on the Send Money tab?  That has to be selected for the other qualifiers to apply.

 

Adrian

Was my post helpful? If so, please give me a kudos!

Did my post solve the issue? If so, please accept it as a solution!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.