sending money to family
pepsi24
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Posted on
Mar-07-2011
03:48 PM
Anyone used the "free" if out of a bank account to send money to family members? My son tried to send to me and even though it says it is free if it comes out of a paypal balance or a bank account paypal wanted $9 to do it. I called cust serv and got nowhere. They said it was probably because his bank account and backup funding were not verified but both are.
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PayPal Employee
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Mar-09-2011
07:07 PM
Welcome to the boards!
Did your son select the "Personal Payment" option on the Send Money tab? That has to be selected for the other qualifiers to apply.
Adrian
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