Not Using Debit Card

AquaTang
Contributor
Contributor

(Image has been edited as it contains personal information -email address)

I have used my Debit card for numerous purchases over the the last year. One time a friend transfered me money and I used it all up so my Acct balance is 0.00USD. Now I am trying to send money to one of my friends for payment for a service she has done for me. Everytime I try to send the money it says that I need to add funds to my Balance. It doesn't even give me the option to use my Debit Card which I have used in the past just fine. All I want to know is how can I get it to use my Debit Card to make the payment?

There are no other funds i.e. Bank Accounts linked to this PayPal. So I don't understand why it won't let me use my Debit Card.

This is the message I get: Sorry, your payment won't go through. To make it work, you'll need to add money to your account and pay with your PayPal balance.

I don't want to add money to my balance I just want to pay with my Debit Card.

Just to make a statement to the Mods your site even denotes that it should use my Debit Card

PayPal will fund your transaction from your payment sources on file with PayPal in this order, unless you make a change as described below:

  • PayPal Balance - Which is 0.00USD
  • Instant transfer from your bank account (if eligible) No Bank Account Linked
  • PayPal Credit (Bill Me Later, PayPal Extras Card, or PayPal Smart Connect) Don't Have
  • Debit card LINKED
  • Credit card Don't Have
  • eCheck (a delayed transfer from your bank account - may result in significantly slower shipping by seller) Don't Have
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1 REPLY 1

PayPal_Amy
Moderator
Moderator

HI AquaTang!

 

I am sorry to hear the frustration you are experiencing when attempting to make a payment.

 

Is your account verified or unverified?  If you are unverified it could be your sending limit and you may need to add a bank account to complete your purchase.

 

One of the best types of things to do with this is to contact us directly through the contact us link at the bottom of the PayPal page so we can review your account directly.

 

Amy

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