How to Cancel/Disallow Subscription Renewal?

Shirley_Rocks
New Community Member

I just bought a magazine subscription and noticed that it said it would be set up to autorenew through PP, but that I could change the settings. I can't find where to make the changes to my account so that the magazine company can't automatically renew the subscription. Thanks for any tips on how to change this. 

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PayPal_Andy
Moderator
Moderator

Shirley_Rocks-  Be more than happy to help you out.  First, you will want to get in touch with the merchant to make sure they cancel things on their end. 

 

But from PayPal's side, you would click on your 'Profile' link, then chose 'My Money', then 'My Preapproved Payments'.  You can cancel the agreement going forward, but again, if the merchant tries to bill you it may still go through.  So make sure they're looped in. 🙂

 

Andy

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