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sending money over gmail

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Sinwah
Contributor
Posted on

Hello today i have send  money to an gmail over to a friend but they said thay have not recieved my payment even though it is the  right gmail they gave me i would like to know as to why they didn't get it as on my paypal it says i have alredy sent the payment and it is no matter what i said keeps saying that nothing has show up on their gmail from my payment?

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sending money over gmail

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PayPal_Jessica
Moderator

Hi Sinwah,

Thanks for posting in the forum and apologies for the late reply. If the payment shows as Completed on your side, it means that the recipient should have received it. 

It is possible that they provided the incorrect email address. If they are unable to locate the payment, the best option may be that they reach out to us from the Contact link at the bottom of the PayPal page.

Jessica

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sending money over gmail

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PayPal_Jessica
Moderator

Hi Sinwah,

Thanks for posting in the forum and apologies for the late reply. If the payment shows as Completed on your side, it means that the recipient should have received it. 

It is possible that they provided the incorrect email address. If they are unable to locate the payment, the best option may be that they reach out to us from the Contact link at the bottom of the PayPal page.

Jessica

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