activity not showing, new account created on same email and overwritten?? gmail and . issue?

[ddraig]

Hi

thanks for any help

received a payment for tickets tonight but it seems to have created a new account

I can see the money has been sent by other party and received by me but can't see any other transactions at all!!

This is freaking me out as made a transaction 3 days ago and have had a few over the last months but only one from tonight is showing

I have gone through email account and found an old transaction and clicked the link there but it still just shows the one transaction from tonight or says the page doesn't exist!!

I think I had a small balance in account too

Thought it might be an issue with gmail address being either "nameletter" vs "name.letter"
thanks

[PayPal_Siobhan2]

Hi ddraig,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

This is common problem with Gmail email addresses and more information can be found here - https://support.google.com/mail/answer/7436150?hl=en. It may have created a new account or you may have paid using the guest checkout process on PayPal. For further clarification on this please contact us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

- Siobhan