Vanishing received payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is an odd one..
Sold an item on eBay this afternoon at 15:17. Got the normal email.. you have recieved an instant payment etc etc
Look in my account nothing there, strange. Click the transaction ID on the email shows that the payment is completed and all the other details, still nothing in my account. Screenshot of the email : http://imgur.com/JJh7X8w
Now when I try to click the transaction ID in the email it says that the transaction ID is not valid
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try this first >>>
Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having the same problem! My partner just tried to send me £60 a few mintues ago, and i have no funds in my paypal and no conformation e-mail! Tried to call paypal but the number doesnt ring it just cuts me off!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you considered contacting Customer Service via Facebook or Twitter?
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Receiving payment via Paypal in Sending and receiving money
- I have not received the payment yet in my PayPal account. in Sending and receiving money
- activity not showing, new account created on same email and overwritten?? gmail and . issue? in Sending and receiving money
- Withdrawing money. (Pending!) in Adding and withdrawing money
- Can't find a payment to accept/refuse. in Sending and receiving money