Friend sent money and the status is completed, but balance is not updated after 48 hours.

Peisienpoh
Member
Member

So recently my friend sent a fund to me through friends and family method using his credit card. However, on my end, it said that I received the fund, but my PayPal balance did not change.

 

Bacially, I had $0 as PayPal balance before the transaction was made. After the transaction that was made by my friend, my balance remains $0. No funds were sent on my end after this transaction.

 

My account is varified. I had no problem sending and receiving funds before.

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2 REPLIES 2

Saraaaa
Contributor
Contributor
I am having the same exact issue and was told is was a currency issue. That didn't work either.
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PayPal_DavidR
Moderator
Moderator

Hi there,

 

You should receive an email when you receive a payment and you should also see the funds in your account. if you still don't see the funds please reach out to our custoemr service on Facebook https://www.facebook.com/PayPalUK/ or Tweet @AskPayPal.

 

-David R

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