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LisaG123
New Community Member

I have configured my account by linking my debit card, it's already confirmed. I can make payements to website etc. 

I have turned this account into a business account and linked it to my website for selling. However I am receiving this error whenever I try to make a payment through my website to this paypal account. I have another paypal account that I used to test to see if its a problem with my site but its not the case, I do not get any errors with the other paypal account. 

 

This current account I am having issues with is a non-us account and is linked to St. Lucian region. The was created about 2 months ago I have already confirmed the account with credit card and lifted limits.  What am I missing here?

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2 REPLIES 2

LisaG123
New Community Member
I now tried to request a payment but i got this error from the other account when I tried to pay "Your recipient is not able to receive funds at this time. Your recipient must first set up his or her account to receive funds." What else can I do to recieve payments?
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PayPal_Siobhan2
Moderator
Moderator

Hi LisaG123,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

We would need to establish more information about your account in order to be able to answer your query. Please contact us by phone, Facebook or Twitter and we can look into this for you.

 

- Siobhan

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