International shipping charges

AngelaB
Contributor
Contributor

Is it possible to have an international shipping option -  at the moment any sale I make outside the UK only brings up the UK postage charge and I have to send an additional invoice out for the extra shipping costs.

Does PayPal offer a currency based shipping charge and if so how do I access it please.

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3 REPLIES 3

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi AngelaB,

 

Thanks for posting on this topic. 

 

It is possible to have two different shipping rates for your PayPal payments on your website. This is how you can set it up http://ow.ly/R5Df6

 

I hope this helps.

 

Rachael 

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AngelaB
Contributor
Contributor

Thank you for that but I already have domestic shipping charges listed and when I go through to the Setup I do not see any alternative options to add another shipping charge.  The intro says I can have both domestic and international but the Postage Calculation page is for one currency only.

I am on PayPal Standard - does this only work on Pro?

Would be very glad of your help please.

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PayPal_Conor
Moderator
Moderator

Hi AngelaB,


That's very strange. 

 

If you click Add new shipping method or Add another shipping method, do you not have the opton to select an oversees region as an additional shipping method?

 

If not, I believe this feature should be available on PayPal Standard so would you consider contacting us on one of our other social media channels so we can troubleshoot this with you directly?

 

We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!

 

Why don't you give this a go AngelaB?

 

Conor

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