Business Account - PayPal Account Holders

SandyLane
New Community Member

Hello,

PayPal Shopping Cart - Business Account.

Our understanding was that if the PayPal Account Option setting was 'On' - which it is, our customers would have the option to pay by PayPal, or by credit/debit card. When a customer adds their credit/debit card details and there is a PayPal account associated with it, PayPal does not allow a payment other than by PayPal?!?

Have we misunderstood? Or, is there another setting that we need to activate please?

Thankyou

Regards

Neil

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2 REPLIES 2

Brian1295
Contributor
Contributor

Make sure that the Paypal account is "verified".

 

Make sure that the email address is "confirmed".

 

 

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Brian1295
Contributor
Contributor

Forget that last answer-

 

Yes you are correct, the card field is for non account holders only.

 

This is explained int he policys at the bottom of the payment page.

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