hello all. I recently sold a item on eBay. the buyer wasn't originlly happy with the box I used to post the item and he issued a refund via eBay. so i refunded the buyer. but after a couple of eBay exchanged the buyer now wants to keep the item. so I've asked for the refund to be returned and sent a money request from PayPal. but I've not hear anything from the seller any more. so I was wondering if there was a way to cancel the refund i issued or to get it postponed till this can be sorted.
Gosh you should never issue a refund until your item has been returned, even if the buyer opened a dispute they would have to return the item first.
No one unfortunately can force him to pay you again, I think your only action could be the small claims court, sometimes telling the buyer you are going to go down that route gets you your payment.
Advice is voluntary. Kudos / Solution appreciated.
