Sold a item on ebay and money is pending. Help!

[mazipan91]

I sold a item on the 6th June on ebay and on my ebay it says payment was initiated on 6th June 13 and is being processed through paypal. I have checked my paypal and it says the money is pending but on the transactions details it says the payment status is complete and it is ok to send.  I currently have no money hence why I sold my item and if the money is pending I cannot send it to the buyer. I have spoken to the buyer about the issue and he apologised for what was happening. He said he made the payment on the 6th June and it says it was completed so it should of gone through. This is my first ever item that I have sold. It is not my email address as I have checked that and I have bought stuff from ebay a few weeks ago and I received my item and they received their payment. Could someone please help me with this as I really do not know what else to do.

[mazipan91]

Thanks, i will contact them tomorrow when my other half comes back home and give them a call then. Thank you for your help 🙂

[minty1]

Welcome hope you get sorted soon

[minty1]

Apparently it depends on your phone provider

[cathwinnie]

a couple of my sold items have not been able to pay via pay pal

[minty1]

Hi cathwinnie

Go to your ebay sold page, find the transactions and click sell similar

Scroll down the page to your email address and double check its correct witout any spelling mistakes

[angelic-light]

Tried it umpteen times.Will change when you put it on and press done,but as soon as you leave the page it goes back the same again

[minty1]

Hi angelic-light

You cant change your ppal email address once the listing has ended

You can try adding the correct email addresss to your ppal and see if the money comes through

Revise any active listings without any bids now

Remember to change the address on future listings to avoid the same problem

[neilm1967]

I have this same problem and have used the wrong email address for my pay pal account as it is in my partners email not mine what do I do please

[Charlie1210]

I have had a couple of these. And to be honest it's happening more and more. Pay pal will refund there money. They always do. That's why I will not be selling again on ebay. They forget its a auction site not a catlogue