My buyer won and paid but i didn't receive the money
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My buyer won and paid but i didn't receive the money. she claimed that she paid and
the payment has gone from her bank but has unclaimed on my section with an option
to cancel transaction. I don't see an option to accept the payment, what i can see from
my account is : Payment was initiated on 24-Jan-14 and is being processed through
paypal. I have checked my paypal several times, no money received. This is the first time
that selling an item through ebay, is there any problems with my setting?
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Check to make sure you have the correct email address linked and confirmed to your eBay Account.
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Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.
Advice is voluntary.
Kudos / Solution appreciated.
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