After receiving money, they automatically goes to hold-on

CiricEsma
Contributor
Contributor
Hello, yesterday I got my credit card (VISA) verified from bank, got code. So I needed to receive some payments from my friends. And they did send me. I got, them but they are on hold, as I don’t understand. Why I got it, as I’m not eBay as I searched everywhere I got as eBay people mostly get that issue. I’m trying to not wait 21 day, and tried to fix that issue. As I can’t call PayPal support, emailed them didn’t do nothing. As I did t got respond. So this is my only hope. Thank you.
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi CiricEsma,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

It sounds like you are referring to the Funds Availability policy, more information on that can be found here -  https://www.paypal.com/selfhelp/article/FAQ1377/1/?country.x=GB&locale.x=en_GB

 

- Siobhan

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