I received payment yet says, Payment Status: cancelled, issue refund?

pablo3264
New Community Member

Sold an item on ebay, buyer paid with e-check, check finally went through after the days of wait, money is pending in my account because paypal holds my cash now for some reason, yet even though the funds are visible in my account still says it is cancelled on the Payment Status.

 

Any help with this please?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

If its saying cancelled then odds are the echeque has failed and although in pending may well disappear. If I were you I would  communicate with your buyer and until things are sorted and you defo have the funds don't send the item.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.