Inconsistent Paypal dispute judments

baccara
New Community Member

Hi, I'm both buyer & seller on Ebay using Paypal as the main source of payment. I just lost a dispute with a buyer claiming the color of the item she received didn't match what showed on Ebay's item description (it was an ox-bone item, ivory color). Almost 2 years ago, I've filed an identical dispute (also for different color on a bone carving) as a buyer, and Paypal yielded to the seller & denied refund. Has this happened to anyone?

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1 REPLY 1

BrightMint
Contributor
Contributor

Would think having a picture of the item would settle this. Color names are subjecive.

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