how do i edit tracking number on a case as a seller?

memetoasts
New Community Member

my buyer put in a claim through paypal and i added tracking to show that the item was delivered, however, i put in the wrong tracking number, how do i edit it? paypal says my information is being reviewed

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @memetoasts

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues with a recent dispute. If you don't see the option in our Resolution Center, please contact our Customer Support teams for assistance. They should be able to direct you from there. 

 

Best wishes with your case!

 

 - Jon K


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