anyone having trouble getting a phone call through to Paypal?

Wandamtoo
New Community Member

I need a good phone number for Paypal customer service.  I've placed an order, it was paid and I haven't received any response from the vendor.

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1 REPLY 1

BenGunn
Contributor
Contributor

From my experience there is no good way of contacting Paypal and they seem to make it deliberately difficult.  Used their official contact number today and was told there was a long wait time and "would I like a callback".  That sounded like a good idea and sure enough, I was called back an hour later - except it wasn't a human but a series of messages including the suggestion that I should try to resolve my problem online.  After waiting 30 minutes I gave up.  When I tried phoning later I wasn't givne the callback option but instead the offer to text message with someone.  I sent a message and 90 minutes later, I'm still waiting for a response.

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